Marketing & customer care · Ask about access

Restaurant CRM and small business customer management

Keep supported customer records, visit segments and marketing permissions in MDML. Find the right audience before preparing a customer campaign.

What you can do

Records you can find

Look up supported customer records from connected business activity.

Useful segments

Available segments include new, regular and lapsed customers.

Consent before outreach

Campaign workflows use recorded marketing permissions and owner approval.

Access and setup

Source coverage and identity matching affect the segments. A customer record or past purchase does not by itself grant SMS or email marketing consent.

Confirm the available workflow and its plan or add-on requirements for your business before setup. See the current plans or ask the MDML team.