MDMLPhone agent · RoleCall
An AI receptionist for your business phone.
It answers your calls with your hours, your address and what you sell. When it can't help, it hands the caller to a person or takes a message.
Price
Phone agent, added to any plan.
Early access
Compare every planPhone agent $149/ moAnswers your phone. About 300 minutes included as credits.
Everything $249/ location / moAll 8 parts. Phone agent is added on top, on any plan.
Bought one by one, all 8 parts cost $578 a month for a restaurant or shop. Everything is $249.
1.0 What it knows
Your hours, your address, what you sell.
- Your name firstIt greets every caller with your business's name.
- Hours, with today's changesYour usual hours, plus closing early, closed days and holiday hours.
- What you sellFor cafés and shops: the names on your menu or product list, never prices.
- Pages from your websiteUp to five public pages you list, read when you save them.
2.0 When it can't help
A person when it matters. A message when no one's free.
- Hands the call to youRings your phone when a caller asks for someone, is upset, has an emergency, or calls about a refund, a charge, an injury or a legal matter.
- Star for a personCallers can press star at any time to leave the agent and be put through.
- Takes a messageThe caller's name, a number to call back and what it's about, with the number read back.
- The calls that went badlyListed in Conversations, with any message taken.
3.0 You decide
Tick what it may do. Change it any time.
- A checklistChoose what it may do and know in Settings, or tell the assistant.
- Its voicePick a voice, play a sample, and add how to say names.
- Your numberForward your existing number to its toll-free number, or use that number as your business line.
- Minutes you can seeSettings shows the minutes left this month. With extra usage off, calls ring your phone when they run out.
Questions
Asked and answered.
- How much does it cost?
- The phone agent is $149 a month, added to any plan: about 300 minutes included as credits. When they run out, extra minutes are billed up to the spending cap you set in Billing, or calls ring your own phone if extra usage is off.
- What can it answer?
- Your hours and address, with today's changes and holiday hours, and for cafés and shops what you sell, by name and without prices. It can also answer from up to five pages of your website.
- What happens when it can't help?
- It rings your phone when a caller asks for a person, is upset, has an emergency, or calls about a refund or a charge. Callers can press star at any time to reach a person. When no one can pick up, it takes the caller's name, number and message.
- Which number do callers dial?
- A toll-free number you register in Settings. Forward your existing number to it with your phone carrier, or use it as your business line.
- Can I change how it sounds?
- Yes. Pick a voice and play a sample, say how it should sound, and add how to say names that are easy to get wrong.
Goes with
More that works with it.
- Trades packEarly accessDispatch, a tech app, estimates to paid invoices.
- Google reviewsEarly accessReview requests never filtered by rating, replies you approve.
- For restaurants and cafésStock, schedules, the kiosk and the kitchen screen.
- For retail shopsSchedules, a time clock and stock counts.
- PricingEvery plan, module and add-on side by side.
Your phone, answered. A person when it matters.
Tell us about your business and your phone line, and we set the agent up with you.