Marketing & customer care · Ask about access
Email management for small business with AI assistance
Read connected business mail and prepare replies through MDML. Review the conversation and confirm outgoing actions using the account controls.
What you can do
Connected business context
Read supported mail through the business connection instead of copying every message into a separate chat.
A draft to review
Prepare a reply from the actual conversation before it is sent.
Sending controls
Outgoing actions use the mail confirmation workflow and provider connection.
Access and setup
Provider permissions and account setup determine what can be read or sent. This is not a promise to autonomously resolve every message.
Confirm the available workflow and its plan or add-on requirements for your business before setup. See the current plans or ask the MDML team.
Works alongside
Approvals and permissions →
Keep business actions tied to the signed-in person and their role. Review consequential changes before supported agents send, publish or commit them.
Voice and chat assistant →
Talk or type to manage schedules, stock and daily work in MDML. Each action uses your account and role, with confirmation for consequential changes.